Toshiba Information Equipment (Philippines) achieves ISO 22301

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Manila, April 30, 2013: ECC International, the leading process improvement solutions provider in Southeast Asia, awarded Toshiba Information Equipment (Philippines), Inc. (TIP) with a plaque of recognition for successfully achieving ISO 22301:2012 (Business Continuity Management Systems) – making them the first manufacturing company in the Philippines to achieve this ISO certification. The award was received by TIP President, Minoru Iriko and Vice President for Human Resource Administration, Ma. Corazon Bunag.

TIP and ECCI worked together in achieving two milestones for the company by not only achieving ISO 22301:2012 and extending their ISO 27001:2005 (Information Security Management System) certification to their second site, located in Cavite, Philippines. This was achieved through a combined audit by TÜV Rheinland, which was held last March 18-19, 2013.

Released in May 17, 2012, ISO 22301:2012 was developed by the International Organization for Standardization (ISO), the world’s largest developer of voluntary International Standards, to guide organizations on the requirements needed to develop a document management system that would allow them to prepare, respond and recover from disruptive incidents.

“We work with clients such as HP, Dell and Lenovo who find it important for their suppliers to have Business Continuity Management (BCM) in place. Given the unpredictable environment that we (businesses) operate in today, if one company is in a crisis or if there is a crisis with supply chain management, most customers feel more confidence if a company, such as ours, has a BCM plan in place.” Shared Minoru Iriko, President of TIP when asked why they felt it was important for them to be the first manufacturing company to achieve ISO 22301:2012.

Although having a Business Continuity Management System in place is viewed as a requirement in most companies to ensure operations regardless of impending crisis’ and disasters, Toshiba explains that one of the key decision factors in choosing BCM implementation is their most prized asset. “In our philosophy, we always say that we are committed to people and committed to the future. So one of the very important factors that we considered is the value of our assets, and the most important assets would be human beings.” said Ma. Corazon Bunag, VP for HR Administration.

Achieving these certifications is just the start for Toshiba. “Of course it is good to have certification, but the important thing is what it represents about our company, so therefore – it is not just building a perception, but building the image of what a responsible company should be.” shared Ms. Bunag with regard to Toshiba’s plans for the future.

APEX Global partners with ICOR for Organizational Resilience Courses

“The world is becoming turbulent faster than organizations are becoming resilient.”
Gary Hamel, Harvard Business Review

Today, leaders in the field of organizational resilience are seeking a broader holistic spread of services and demand a far-reaching perspective that is representative of what is actually required in day-to-day operations.  Dedicated professionals are aggressively seeking an environment where skills and abilities are recognized and encouraged.

Professionals that are interested in working and contributing in the field of organizational resilience are faced with the challenge of non-responsive service providers that continue to have an extremely narrow focus of business continuity.  This narrow focus does not address the evolving needs of business, government, non-governmental agencies, and society to improve their resiliency and viability.

ECCI and APEX Global believe that Performance excellence can only be achieved with the ability to strategically plan for the future, recover from unexpected failures and capacity to build resilience amidst constantly changing times. The International Consortium for Organizational Resilience (ICOR) is APEX Global’s new partner in delivering cutting edge training programs. With the mission to empower professionals through competency building,  APEX Global signed a partnership agreement to provide its clients with more services for competency-building.

The International Consortium for Organizational Resilience (ICOR) is an international non-profit education and credentialing organization that provides thought-leadership, professional development, and certification-enabling, comprehensive, proven strategies for embedding the culture and systems of resilience within the 21st-Century organization.

ICOR’s goal is to address these issues, continuously monitor the global marketplace so as to be proactive to the changes that evolve and, when necessary, react quickly to unexpected changes. APEX Global is now bringing this solution to its regional presence in the Philippines, Vietnam and Cambodia.

ICOR’s courses classified according to the following specialty areas  are ANSI (American National Standards Institute) accredited:
•    Business Continuity Management
•    Crisis Management & Communication
•    Emergency Management
•    Facility Management
•    Legal, Audit & Compliance
•    Organizational Resilience
•    Risk Management & Insurance
•    Supply Chain Risk Management
•    Technology Infrastructure

As an initial offering, APEX Global is launching BCM Lead Auditor Course based on ISO 22301 and Crisis Management & Communications Professional in partnership with ICOR. These courses will teach useful strategies and techniques for analyzing situations and making difficult decisions with limited time, information, and resources while managing a crisis event and leading teams.

For more information on the programs, visit www.eccinternational.com, email training@eccigroup.com or call 632 403 8668.

What’s the latest on Business Continuity Management?

ISO will very soon be releasing a new standard which will be replacing BS25999. ISO 22301 – “Societal Security – Business Continuity Systems” is standard in the area of societal security, aimed at increasing crisis management and business continuity capabilities, i.e. through improved technical, human, organizational, and functional interoperability as well as shared situational awareness, amongst all interested parties.

Organizations are now keen to compare ISO 22301 and BS 25999, especially those that have already achieved certification to BS 25999 or are considering certification. ISO 22301 contains all of the principles and processes present in BS 25999 and it seems unlikely that any additional significant requirements will be included in the final standard. This will be good news for many but there will be some changes as a result of the public commenting period. Significantly, both standards use a business continuity management system. The concept of using a management system framework for managing and continually improving the organisation’s policies, procedures and processes is relatively well known. (IRCA)

A Business Continuity Management system is designed to protect and recover business operations during the most challenging and unexpected circumstances. But what does continuity mean in the face of transitioning to a new standard? How will you prepare towards ISO 22301? Join APEX Global on April 27, 2012 as this new standard is released and know more about its components, similarities and differences compared to BS 25999. For more information and registration, you may call 632 403 8668 or email training@eccigroup.com.

Skyway is now BS25999 certified

On July 8, 2011, Skyway O&M Corporation (SOMCO) was certified for BS 25999:2005 – Business Continuity Management after an audit by TÜV Rheinland for compliance with the standard’s requirements. Business Continuity Management is pertinent for organizations to have continuous operations even in the event of unexpected disruptions.

Skyway is part of the ROBUST PHIL project – a Public Private Partnership program of ASSIST and co-financed by DEG of Germany, with the agenda of supporting and equipping mission critical enterprises for better disaster & crisis preparedness. Skyway engaged ECC International for an end to end assessment for the continuation of operations in case of incidents or accidents which may affect their toll operations and traffic management.

ECCI Senior Consultant, Raja Kumar worked closely with the Skyway management team for this project. As a result, Skyway was able to benefit from a comprehensive business continuity practices and recovery strategies for toll collection, road repairs and maintenance, traffic management and provisions of security within the company’s area of responsibility on a 24-hour basis were implemented by evaluating Business Impacting Scenarios.

Skyway O&M Corporation (SOMCO) was incorporated primarily to operate and maintain the elevated and at-grade portion of the South Metro Manila Skyway from Buendia to Alabang of the South Luzon Expressway. SOMCO oversees the operation and maintenance (O&M) of the Skyway System. They are engaged in toll collection; road repairs and maintenance; traffic management; and provisions of security within the company’s area of responsibility on a 24-hour basis. With the BS 25999 certification, Skyway is now better equipped to serve its customers even when faced with threats of disasters and calamities.

APEX Global successfully holds 3 public trainings on week of May 30 – June 3

Last week, APEX Global successfully conducted 3 trainings at the New World Hotel, Makati City. Forty-five professionals and executives from various firms attended the Business Continuity Management Practitioner, Sustainability Reporting Practitioner and Combined Lead Auditor trainings.

On May 30-31, the Business Continuity Management Practitioner training was held to help professionals learn the best practices of BCM implementation using the BS 25999 standard. Business Continuity is a key factor for an organization to maintain its critical operations during and following a disruption and the speed at which it is able to re-establish its full functionality. RCBC, Smart Communications, Allied Bank and Jollibee Foods Corporation are some of the companies who sent representatives to learn from this course.

Simultaneously, the Sustainability Reporting Practitioner workshop was conducted focusing on the principles and best practices of structuring, designing and developing a successful corporate sustainability report. Tips from GRI (Global Reporting Initiative) G3 Guidelines, AA1000 (AccountAbility and ISO 26000 (Guidelines for Corporate Social Responsibility) were shared to participants from Ayala Corporation, Development Bank of the Philippines, Bangko Sentral ng Pilipinas and Globe Telecom.

The Combined Lead Auditor Training was also conducted from May 30 to June 3. The training course is the first of its kind in the Philippines combining ISO 27001 (Information Security Management System) and ISO 9000 (Quality Management System).  Whereas conventional training programs would require 10 days for the two standards, the duration of APEX Global’s delivered the program in only 5 days. Participants come from companies such as UnionBank, BlastAsia, Toshiba Information Equipment, SPI CRM, Zuellig Pharma, HP and Fujitsu.