On May 25, 2012, Indra was appraised at Maturity Level 3 of CMMI Dev v1.3 for the Software Development Practice. CMMI is a process improvement approach that provides organizations with the essential elements of effective processes that ultimately improve their performance. An appraisal at maturity level 3 indicates that the organization is performing at a “defined” level. At this level, processes are well characterized and understood, and are described in standards, procedures, tools, and methods. The organization’s set of standard processes, which is the basis for maturity level 3, is established and improved over time.
Indra Philippines is one of the leading IT services providers in the Philippines and in Southeast Asia. Indra, with headquarters in Spain, has been operating in the Philippines for the past 17 years, providing a wide range of services across various industries. Indra’s global as well as local experience in systems development and integration, business intelligence, management consulting, managed services and outsourcing of IS/IT operations put the Philippine affiliate in a strong position to be able to respond effectively to the requirements of the various markets not only in the country but also in the Southeast Asia region.
ECCI consultants worked in collaboration with Indra’s Quality Assurance team – working with them as a partner throughout the project providing guidance to help them implement the required processes for this appraisal. The appraisal is a testament to Indra’s remarkable commitment and dedication to quality and process improvement.
With this, Indra is now better equipped to manage critical business processes for continuous operations. And, the appraisal is a testament to Indra’s capability to provide better quality services to their valued clients.