APEX Global runs 1st Joint Knowledge Forum with SHRM on The Future of Learning & HR


APEX Global, the learning solutions arm of ECC International has recently partnered with SHRM (Society of Human Resource Management) from USA to bring professional development solutions for HR practitioners in the Philippines. Together with SHRM, APEX Global jointly run the 1st Knowledge Forum focused on whats in store for global corporations – both big and small and how HR will play a crucial role in shaping this future.

This forum was held at the Mandarin Oriental, in Makati City this 10th April 2014, and was well attended by senior HR executives from banking, financial services, manufacturing, Outsourcing / BPO, government agencies and IT companies. The group had several meaningful exchanges and a lively discussion in the field they get to oversee – HR & Learning.

Some of the key highlights / strategies for the future shared from the presentation included

1. Grow from Within – Need for organisations to focus internally for future leaders rather than outside

2. Business Partner Approach – Shifting towards the setup of ‘HR business partner’ model rather than viewing HR as a support department

3. (Re)Building Employer Brand – Creating new strategies to retain performers and reduce recruitment related costs

Keeping the extensive interest among the participants, SHRM’s professional certification programs will be launched in the Philippines starting May 2014.
          HRMP (HR Management Professional) – May 26-28 2014

For more information about the courses, pre-requisites and the value of the professional certification, please email us at training@eccigroup.com to contact you with details.

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Introduction to Strategic Sourcing

Effective spend management begins with effective strategic sourcing. Strategic sourcing, simply put, is an institutionalized process where companies continuously improve their third-party purchases by reevaluating the specifications of their requirements and conducting a competitive bidding to achieve the best market prices for the goods and services that they buy. Aside from the internal process efficiencies that corporations could achieve by standardizing their requirements, strategic sourcing also facilitates to developing the overall spend structure of the category being sourced and identifying potential savings that could be realized once the contracts have been established and monitored.

A lot of companies all over the globe have employed (and benefited from) various strategic sourcing initiatives to manage their spend across a diverse array of categories such Raw Materials, Travel and Entertainment, Third-Party Services, Packaging Materials, etc. While each spend category would present varying strategies depending on the scope and opportunity, any company can run successful strategic sourcing projects by implementing the following steps:

1. Opportunity Assessment and Baseline Development

2. Supplier Outreach and Assessment

3. Requirements Identification and Request for Proposal (RFP) Development

4. Competitive Bidding

5. Awarding of Business

The success of any cost or spend management initiative begins with the correct execution of a strategic sourcing . We will go into each of the steps in the following articles.

– Jules Falzado, Senior Process Consultant, ECCI

IT Governance – What’s It All About and How Can It Benefit Organizations

IT Governance – the buzz topic that many people in computing now mention in almost every conference, journal or IT Publications. So for a moment, just consider, what is IT Governance and why is it so important to you and your business?

There are many pressures on businesses these days to find the most cost and time efficient way to service customers. However, when it comes to modifying the behaviors of both individuals and of established business processes, this can be a challenge.

Often, the management team of companies are subject to the pressure of demonstrating to investors that the organization is well run and is capable of delivering maximum returns to shareholders and customers. Simultaneously, external agencies including government offices now expect companies to meet ongoing regulatory and governance directives to show that business and IT compliance requirements are being met.

These business drivers in turn place a range of pressures on the IT systems that support business processes.

In this article, we will go some way to explaining how IT Governance  is the answer to these burning questions.

IT governance framework is a discipline that involves managing people, processes and resources. Ultimately, it is about aligning the organization’s IT goals with its business goals to ensure optimum and uninterrupted service delivery. There are fundamental processes that need to be in place and companies who implement such IT governance solutions and procedures always benefit from knowing what they have, who is using the resources, why they are using the resources whether resources are being used in the most time- and cost-effective methods.

Several methodologies have been designed to help management structure and formalize the IT Governance framework which can help alleviate the pressure to:

  1.     Aid in aligning IT with the organizational goals and strategy.
  2.     Raise the profile of IT.
  3.     Aid in project and portfolio management.
  4.     Reduce IT risk.
  5.     Aid in IT strategic planning.
  6.     Aid in performance measurement.
  7.     Aid in embedding IT into the organization’s culture.
  8.     Aid in demand management (demand for IT’s services by other departments)
  9.     Optimize IT operations.
  10.     Increase project visibility.

In the next article, I will be discussing the best practices around implementing IT Governance Frameworks and ways of effectively choosing and implementing them for tasting the business benefits.

-Sree Krishna, Delivery Manager, ECCI